Privacy Policy
This Privacy Policy outlines the practices of Saguaro Solar Roofing and Electric, located at 2626 N. Campbell Ave, Tucson, AZ 85719, United States ("the Company"), regarding the collection, use, and disclosure of your information when you use our website (https://www.saguarosolar.com) ("the Service"). By accessing or using the Service, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with the terms, please do not use the Service.
We may update this Privacy Policy from time to time without prior notice. The revised Privacy Policy will be posted on the Service and become effective 180 days after posting. Continued use of the Service following the effective date indicates your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically.
Information We Collect
We collect and process the following types of personal information:
- Name
- Email address
- Mobile number
- Physical address
- Phone number and SMS consent status
Use of Collected Information
The information we collect is used for the following purposes:
- Marketing and promotional activities
- Providing customer support
- Administrative purposes
- Targeted advertising
- Managing customer orders
- Delivering SMS/text message updates if you opt into our messaging services
If we intend to use your information for any other purpose, we will obtain your consent and use your information only for the purposes for which consent was given, unless otherwise required by law.
SMS Program Data Collection and Use
We collect your phone number and consent status to provide you with SMS services. This information is used solely for the purpose of delivering text messages related to the campaign you have opted into.
Data Sharing
We do not share your personal information with third parties without your consent, except to ad service providers, for analytics, for data collection and processing, and with third parties who help us deliver messaging services (such as platform providers, phone carriers, and SMS service vendors). We ensure that any third parties use your information only for the intended purposes and do not retain it longer than necessary.
We may also disclose your personal information to comply with legal obligations or court orders, to enforce our agreements, or to protect our rights. In the event of a merger or acquisition, your information may be transferred to the new entity.
Data Protection
We are committed to protecting your personal information and have implemented appropriate technical and organizational measures to ensure its security. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Retention of Information
We retain your personal information for 90 days to 2 years after your account becomes inactive, or as long as necessary to fulfill the purposes outlined in this Privacy Policy. Information may be retained longer if required for legal compliance, record-keeping, or legitimate business interests such as fraud prevention and enforcement of legal rights. Anonymous and aggregate data that does not identify you may be retained indefinitely.
Your Rights
Depending on applicable laws, you may have the right to:
- Access, correct, or delete your personal data
- Receive a copy of your personal data
- Restrict or object to the processing of your data
- Request the transfer of your personal information to another entity
- Withdraw any consent you provided
You can opt out of direct marketing by contacting us at [email protected], opt out of SMS messages at any time by replying STOP, and request help by replying HELP to any of our text messages. To exercise these rights or make any inquiries, please contact us at [email protected].
Third-Party Links
Our Service may contain links to other websites not operated by us. This Privacy Policy does not apply to those third-party websites, and we are not responsible for their content or privacy practices. We recommend reviewing the privacy policies of any external sites you visit.
SMS Terms and Conditions
Program Description: By opting into our SMS program, you agree to receive text messages from Saguaro Solar Roofing and Electric regarding updates, services, and promotions related to our products.
Message Frequency: Message frequency may vary. You may receive several messages per month, depending on your activity and preferences.
Cost Disclosure: Standard message and data rates may apply. Please check with your mobile provider for details.
Opt-Out Instructions: You can opt out of receiving SMS messages at any time by replying STOP. For help, reply HELP.
Customer Care: For assistance, contact our support team at [email protected].
Grievance / Data Protection Officer
If you have any concerns or questions regarding your privacy or the processing of your information, contact our Grievance Officer at [email protected], or by mail at Saguaro Solar Roofing and Electric, 2626 N. Campbell Ave, Tucson, AZ 85719, United States. We will address your concerns in accordance with applicable laws.